At Heartfulness, our primary goal is your satisfaction and spiritual growth. While many of our core practices are free, this policy applies to paid curated courses and premium content hosted on ERP Aeero.
Refund requests must be submitted within 7 days of the initial purchase. To be eligible, you must have completed less than 20% of the course content. We believe this provides a fair window to evaluate our materials.
Once your request is received, our team will review your usage logs. Approved refunds are processed back to the original payment method within 10-15 business days. Please note that bank processing times may vary.
Refunds are not available for personalized coaching sessions that have already been attended or for digital downloads that have been accessed. Subscription-based models can be canceled anytime but are not eligible for partial month refunds.